One part of becoming an Uber driver that we had never considered when signing up was the propensity of Uber scams. These scams can include phone calls from “support”, texts from riders whose name is “generated”, or passengers asking to borrow your phone. These can all be ways for you to get scammed out of your pay. Not surprisingly, Uber does nothing to help you out in these circumstances. While we understand the desire to help someone out with a dead phone, or no phone at all, the risk should certainly be kept in mind.
Locally in GR we actually had a woman scammed out of her night’s earnings. She was not driving at the time, but wanted to help a ‘kid’ in need of getting home and he pulled money out of her account via cash app. We also see many women on facebook who’ve let passengers use their phone, only to have the passenger change the driver’s bank account info and cash out their earnings.
The scam calls are also worth keeping an eye out for. We’ve heard of many drivers, including Sam’s own mother(!) who have received a call from someone claiming to be Uber support. They are instructed to cancel the ride they are on, and give login details to “protect their accounts”. It’s an old con that won’t end anytime soon.
Lastly, the “generated” rides. When a passenger's name just says “generated” it’s a scam. Just cancel the ride. They will try to message you, telling you to give them your password, but don’t do it.
Uber will never, ever ask you for your password. They don’t need to. Same rules apply for Lyft. Generally support won’t even call without you prompting them to, first; they prefer email. So please keep in mind your account security, because if you get scammed, you are on your own.